Library Online Service Announcement: Planned Maintenance on Sunday, 3 July 2022

This scheduled maintenance is to improve and ensure a better experience for all users of library online services.

A scheduled outage is planned on Sunday, 3 July 2022 from 2 am to 2 pm (AEST), affecting certain library online services such as Library Search and Reading Lists, both on the Library website and app. Databases and room bookings will still be available during this period. 

In order to ensure our library community is well informed, we have compiled a list of popular questions to ensure everyone is properly prepared.


FAQs

Q: Will I be able to access my Library account during the outage?
A: You will not be able to sign into Library Search to access your library account details. Your loans, requests, saved searches and collection will be retained.

Q: Will I be able to borrow physical items during the outage?
A: Yes, you will be able to borrow physical items and check them out with the Library’s self-check-out machines.

Q: How can I access online resources during the outage?
A: While Library Search is unavailable, you may go directly to our Databases page to access online resources.

Q: Will my links still work?
A: Links with AP01 in the URL will no longer work after the outage.  Clicking on the outdated link will redirect you to a page with the new URL. Make sure that you update any saved links to the new one. This is temporary and you will only need to do this once.

Q: Will Reading List CiteIt still work?
A: The CiteIt bookmarklet in your browser may stop working after the migration and you may need to reinstall CiteIt.


For any questions about the scheduled outage, please contact the Library or send an email to Kriselda Samson, Manager of Digital Services at kriselda.samson@sydney.edu.au