See what’s new – exciting changes for the Library website

We’ve redesigned our homepage to better communicate with you and made our online help services easier to find. 

From Monday 6th July, you will notice some changes around the Library website.  

New homepage 

To help you discover Library initiatives and services, we’ve redesigned our homepage so you can see featured information without having to scroll down the page. 

Say hello to Live Chat, on all pages 

Previously called ‘Chat Now’, you’ll now find a ‘Live Chat’ tab in the lower right of your screen on all pages, so where ever you are on our website help is one click away. Even better, it’s now easier to start chatting with our staff – just type your message and connect instantly. 

‘Ask Us Now’ renamed to ‘Frequently Asked Questions’ 

This is the same service you know and love. Use Frequently Asked Questions to find the Library’s answers to your top questions, 24/7. Can’t find the answer you’re looking for? It’s still easy to send a new question our way. 

We’d love to hear your feedback about these changes as we continue to make improvements to the Library website.  

new homepage layout of Library website