So that we can provide concentrated support when you need it most and to simplify our hours across our sites, we are suggesting some changes to our desk and opening hours. Earlier this semester we asked for your feedback on these proposed changes.
We’ve listened to your feedback and made a number of updates to the proposed changes. Once again, we want to hear your feedback.
Proposed changes for 2020 include the following across our sites:
_
Changes to Info Desk Hours
Fisher and Law libraries will remain open 24/7 for University staff and students.
In response to feedback and client data, we are proposing a change to when our information desks are open:
_
| Monday-Thursday | Friday | Saturday | Sunday | |
| Fisher and Law Libraries | 24 hours | 24 hours | 24 hours | 24 hours |
| Fisher Info Desk | 8am-8pm | 8am-8pm | 9am-5pm | 9am-5pm |
| Law Info Desk | 8am-8pm | 8am-8pm | 9am-5pm | 1pm-5pm |
_
Changes to Library Opening Hours
To simplify our opening hours across our other Library sites, we are proposing to change when Libraries are open at the following sites:
_
| Monday-Thursday | Friday | Saturday | Sunday | |
| SciTech Library | 8am-8pm | 8am-8pm | 9am-5pm | 1pm-5pm |
| Nursing Library | 9am-7pm | 9am-5pm | – | – |
_
Changes to Chat Now hours
Chat Now is a great way to chat live with a Library staff member for instant support. From Semester 1, 2020 we are looking to extend our ChatNow service to the following hours:
_
| Monday-Thursday | Friday | |
| Chat Now | 10am-10pm | 8am-6pm |
_
Opening hours will remain the same in Health Sciences and Conservatorium libraries
In response to feedback and client data, opening hours will not change at Health Sciences and Conservatorium libraries. Hours at those libraries will remain the same as in 2019:
_
| Monday-Thursday | Friday | Saturday | Sunday | |
| Health Sciences Library | 8am-9pm | 8am-6pm | 10am-5pm | 1pm-5pm |
| Conservatorium Library | 8am-8pm | 8am-6pm | 10am-5pm | closed |
_
_____________________________
What do you think about these changes? We want to hear from you!
Provide your feedback in this short survey.
The survey will close on Monday 2nd December 2019 at 17:00.
____________________________