In an effort to provide concentrated support when you need it most and to simplify our hours across our sites, the Library is proposing changes to our desk hours and opening hours starting Semester 1, 2020.
The proposed changes include the following across our sites:
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Changes to Desk Hours
Fisher and Law libraries are open 24/7 (for those of you who like to study late!). Statistics tell us that 94% of our enquiries are received between 8am-8pm, so we are proposing a change to when our information desks are open:
| Monday-Thursday | Friday | Saturday | Sunday | |
| Fisher | 8am-8pm | 8am-8pm | 10am-5pm | 1pm-5pm |
| Law | 8am-8pm | 8am-8pm | 10am-5pm | 1pm-5pm |
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Changes to Library Opening Hours:
To simplify our opening hours across our other Library sites, we are proposing to change when libraries are open at the following sites:
| Monday-Thursday | Friday | Saturday | Sunday | |
| SciTech | 8am-8pm | 8am-8pm | 10am-5pm | 1pm-5pm |
| Health Sciences | 8am-8pm | 8am-6pm | 10am-5pm | 1pm-5pm |
| Conservatorium | 8am-7pm | 8am-5pm | 10am-5pm | – |
| Nursing | 9am-7pm | 9am-5pm | – | – |
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Changes to Chat Now hours
Chat Now is a great way to chat live with a Library staff member for instant support. From Semester 1, 2020 we are proposing to extend our ChatNow service hours to the following:
| Monday-Thursday | Friday | |
| Chat Now | 8am-10pm | 8am-8pm |
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What do you think about these changes? We want to hear from you!
Provide your feedback in this short survey.
The survey will close on Monday 28th October 2019 at 17:00.
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It would be great if the chat service could be coordinated from the Fisher/Law libraries on weekends as well when these libraries are open (10am-5pm Sat and 1-5pm Sun) as these are most often when I have accessed the chat service. As a remote student this service has been invaluable.
Hi Larisa,
Thanks for this feedback- we really appreciate it! If you haven’t already- please fill out our survey, so your feedback for this proposal can be taken into consideration:
Kind Regards,
Demi
Hello, the survey link is not accepting responses as of Monday 14 October due to “technical difficulties”
Hi Justine,
Sorry about that & thanks for letting us know.
That link should now be working, let us know if you are still having trouble.
Kind Regards, Demi