We have updated our Customer Service Charter to let you know what you can expect when we deliver our services. Our Charter includes service standards that we will measure, review and report to let you know how we are doing. It also includes expectations of client behaviour to ensure that everyone enjoys their time in our spaces.
Jenny Langenstrass has recently become a member of the Metadata Managers Focus Group, a part of the OCLC (Online Computer Library Center), a global library cooperative.
By Agata Mrv-Montoya
Since 1967 OCLC has been conducting research, sharing technology services, and running advocacy campaigns for the library community internationally. Among many initiatives, OCLC, in collaboration with its member libraries, has been producing and maintaining WorldCat. Combining the collections of 72,000 libraries in 170 countries and territories, WorldCat is the largest online public access catalogue in the world.
The role of the Metadata Managers Focus Group, comprising an international group of industry experts and chaired by Karen Smith-Yoshimura (OCLC Program Officer), is to identify metadata management issues for OCLC Research Library Partnership. These issues, such as the impact of identifiers on authority workflows, and collecting and curating research data, are at the core of making information more useful and accessible to scholars and researchers.
Congratulations to Jenny on becoming a member of an international group of metadata experts and good luck in driving the development of new metadata standards!
The Library has just taken possession of the first MakerBot Replicator 5th Gen 3D printer as well as a MakerBotDigitizer Desktop 3D Scanner.
By Sten Christensen
The two pieces of equipment will begin to form part of the services that the Library can offer researchers and will be situated in the Digital Scholarship Studio on Level 5 of Fisher.
Once we’ve had the equipment installed and a number of staff trained we will be training groups of staff. There are a number of things that we obviously need to consider, like pricing and booking, and we are working on that at the moment, however we are very excited about the arrival of this technology, which offers researchers new dimensions to their research and their ability to prototype ideas.
Want to know more? Contact Katarina.Ferro@sydney.edu.au