Library App: Your device becomes your digital card

The Library’s updated app is your key to accessing the Library & it’s resources. The app can also be used as your digital Library card.

After user testing and feedback, the Library app has now been updated to improve user experience and integrate with the new Library Services Platform.  

Forgot your student card and want to borrow books? Download the App and use the digital card instead!

With the Library app you can also:

  • Chat Now and leave feedback 
  • Make an appointment with the Academic Liaison Librarian 
  • Book a Desk, a Study space 
  • Request items, cancel items and monitor fines 
  • Item search using device’s camera 
  • Search Library Databases  
  • Keep up-to-date with Library News & Events 
  • Interact with 360 virtual tour of Library spaces 
  • Search Library Opening hours and locations 

All in the palm of your hand!

For more information, and download the App, visit the

Download the Library App free from the App store today via the Library’s app page.

Chat Now!

Student

chatnowimage

Chat Now is the Library’s messaging service which enables clients to ask questions and talk to Library staff in ‘real time’.

It is an extension of the Ask Us Now FAQ database and Information Desk service & enables clients to get in touch with library staff quickly and easily from any location.

The Chat Now service is available from 10am – 9pm, Monday to Thursday, 10am – 5pm Friday during semester hours. Hours vary outside of semester and excludes public holidays.

What do our students think?

“I think Chat Now will make it much simpler and be more convenient for students to ask more questions. With many companies across Australia adopting a live chat contact alternative, it’s pretty much a requirement for all help centres. With Chat Now, help is more readily available. I think this is likely to increase the number of questions and also the type of questions. For example, instead of physically walking up to the library help desk, students can ask librarians via the Chat Now advice for certain research or even how to find a specific book in the Library” –Glen

“If you have a question while you’re searching databases at home you’ll have someone to be able to ask” – Erin

“It will be a good channel for students to ask questions and if you need a quick answer” – Ingrid 

Automatic renewals of Library items

University of Sydney Library

This year we’ve enabled automatic renewals for our general collections to help people avoid fines when they forget to renew the things they’ve borrowed from us. Additionally, it’ll help us get our items back for RFID tagging, and mean we can better maintain our collection.

This means we’ll be automatically extending your loans up to four times (48 weeks) – You don’t need to do this yourself any more. We’ll renew for you if:

  • your fines are under $30
  • they’re from our general collection
  • your account hasn’t expired
  • no-one else has requested the item you’ve borrowed from us.

The only things we won’t automatically renew for you are:

  • If we’ve borrowed it from BONUS+ or it’s through Document Delivery
  • Equipment
  • 2 hour collection (as this is a high demand collection)
  • Items that have already been renewed four times or more.

If you’d still like to keep it after a year or four renewals (whichever comes sooner), they’ll need to come back before you can re-borrow them. If you have extenuating circumstances, please reply to the last email notice you got from the Library so we can work with you.

We’ll let you know when it’s time to bring the items back by email, no need to renew anything manually anymore!

Easier access to course readings

In January 2017 the Library started to implement eReserve, a system to enhance student discovery of unit of study readings and make the process easier and more efficient for academics and library staff.

eReserve will make it easier for students to find and access their readings.

What we think you will love about the new system?

Students

  • Simple and user friendly interface
  • Seamless access to readings located in one place embedded within Blackboard, no more having to check another system
  • Can see comments from your lecturer about specific readings
  • Readings are grouped into weeks that align with your lecture pattern

For Faculty staff

  • Faster processing – more control for academic staff enabling short notice additions to your lists
  • More transparency – you can see at all times the status of the reading lists (e.g. active, being processed, pending, need review)
  • Lecturers can see the number of times an item is viewed by students
  • Academics can get fast support from Library staff via the Help link
  • A system for tracking and controlling copyright and enhanced copyright reporting
  • Readings are located within Blackboard  (soon to be Canvas)
  • Various format reading resources can be uploaded (e.g. web links; AV/DVD, PDF)

Successful pilot projects

So far we successfully tested the system for the Sydney Law School, Psychology, Public Health and SLAM during Summer School and Semester 1. The response has been positive from both academics and students.

Full implementation

The Semester 2, 2017 phase will include the Sydney Nursing School and Faculty of Health Sciences and selected units of study from the University of Sydney Business School. Faculties and Schools not part of the Semester 2, 2017 phase will be transitioned to the new system Semester 1, 2018. The Library will be in contact with faculty staff before reading lists are transitioned into the new system.

 

For more information about the system please email: library.uos@sydney.edu.au

Need a desk? Book-a-Desk!

Ever wander around the Library looking for a desk? Wander no more! We extended the trial of a desk booking system for Semester 1.

Students and staff may now book an individual desk at Fisher, Law, and SciTech libraries as well as in the Quarter . As part of an extended trial, approximately 115 desks will be bookable just like a meeting room.

To book a desk for up to 8 hours, go to http://sydney.edu.au/library/book-a-desk.

Fisher and Law Libraries go 24/7!

FB-banner-247v4Following the successful launch of The Quarter, Bosch and Camden Commons at the start of Semester 1, Fisher and Law libraries will be open 24/7 from the start of Semester 2. Great news for students with no hanging around at 10pm to get into the small level 3 space. Staff can also take advantage of this new service. Students and staff will have:

  • access to all collections including 2 hour loans and holds
  • 2713 study spaces
  • print/copy/scan facilities
  • bookable discussion rooms
  • kitchen facilities
  • self-issue machines to borrow books
  • self-service returns.

Both libraries are going to be staffed by security personnel only, which means that some of the library services are not available, including:

  • bonus and interlibrary loan pick-ups
  • help through staffed Information and ICT points
  • SYDPAY card encoding
  • paying fines in person.

Please remember to bring your student or staff card as you will need this to access the building. If you have any more questions, please ask a member of staff.