Your new Library services platform

Library online search gets a facelift: read about the new integrated Library search tool for research, teaching and learning.

Science library photo of ramp and books

The new Library Services Platform is a cloud-based tool used to manage information resources including a search portal, called Library Search for discovering library collections. This interface has replaced CrossSearch, the Catalogue, and MyLoans from January 2019.

The new provider for the Library Services Platform is Ex Libris – a major technology provider for research libraries globally. Their customers include Cambridge and Harvard.

The interface was updated in January 2019 and the new Library Services Platform automatically replaced the current platform.

Searching: A new single platform

A separate, traditional library catalogue has been replaced with an integrated single portal, called Library Search. Early feedback from academic staff has indicated that the new Library Services Platform has made it “much easier to find and access specific journal articles”.

MyLoans

Some information from MyLoans, including current loans, will carry over to the new system, however some information will not:

  • Reading (Borrowing) History
  • MyLoans feeds.

FAQs regarding the new system

Who to contact

If you need any assistance, Library staff are here to help. You can contact frontline Library staff by phone, chat, by logging a ticket (outside of chat hours) or in person. You can also contact your Academic Liaison Librarian.

Printer in Residence Applications Now Open!

Wendy Murray, 2018 Printer in Resdience. Photo by Sarah Lorien

Do you know a talented letterpress print-maker?

Following the successful 2018 residency with artist Wendy Murray, the 2019 Printer in Residence program held by the Library is once again taking place this year.  

The Library is now calling for applications from suitably qualified letterpress printmakers and book artists for a residency of 8 weeks, to take place during Semester 2, 2019.

Hand-craft printers and printmakers are invited to propose a project for a print publication or creative work to be made in the Fisher Library workshop housing our Albion Press. Applications close Sunday 3rd March, 2019.

For more information, or to apply, click here

Don’t Panic – Welcome Week 2019!

Don’t Panic! The Library is here for you!

Here at the Library, we are here to support you during your time at the University- and what better way to get to know the Library, the services & facilities we have to offer than Welcome Week 2019!

From Monday 18 to Friday 22 February 2019, we have a jam-packed schedule of awesome activities for you to take part in. Join us in everything from Speed Meet & Chat, Escape Rooms, Karaoke, Printing Press Demonstrations, Library Tours and more!

You can also pick up your very own Library handbook: ‘Don’t Panic, The Hitchiker’s Guide to the Library’.

For more information on the full program of events, click here 

We can’t wait to see you there!

Chat Now!

Student

chatnowimage

Chat Now is the Library’s messaging service which enables clients to ask questions and talk to Library staff in ‘real time’.

It is an extension of the Ask Us Now FAQ database and Information Desk service & enables clients to get in touch with library staff quickly and easily from any location.

The Chat Now service is available from 10am – 9pm, Monday to Thursday, 10am – 5pm Friday during semester hours. Hours vary outside of semester and excludes public holidays.

What do our students think?

“I think Chat Now will make it much simpler and be more convenient for students to ask more questions. With many companies across Australia adopting a live chat contact alternative, it’s pretty much a requirement for all help centres. With Chat Now, help is more readily available. I think this is likely to increase the number of questions and also the type of questions. For example, instead of physically walking up to the library help desk, students can ask librarians via the Chat Now advice for certain research or even how to find a specific book in the Library” –Glen

“If you have a question while you’re searching databases at home you’ll have someone to be able to ask” – Erin

“It will be a good channel for students to ask questions and if you need a quick answer” – Ingrid 

Changes to Document Delivery and BONUS+ services

book shelves in Fisher Library

The Library is making some changes to the way it supplies material that isn’t held in our collections.  From Monday 22 October 2018 access to the Bonus+ service will be phased out, and clients will be able to use the Document Delivery service for all future requests.

As part of this change the Document Delivery Services is being extended to undergraduate students for a trial period. From Monday 22 October 2018 undergraduates will have access to requesting 10 items per academic year from hundreds of member libraries across Australia within the Libraries Australia Document Delivery (LADD) service. Researchers and post graduate students will continue to use the service as normal.

Find out more about document delivery services on our Library website.